Operations Assistant at EHA Clinics

Job Title: Operations Assistant at EHA Clinics

Date Posted: 20th November, 2025.

Expiry Date: N/A

About the Job

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Your Job Description

Duties And Responsibilities

PURPOSE

Prepare monthly standard accounting submissions to the Management, for review by the Financial Controller, including general ledger files, account reconciliations, as well as other financial information in a timely and accurate manner.
Gather and validate supporting documents for payments.
Assist in preparing month-end schedules.
Prepare bank reconciliations for all bank accounts, including Flutter-wave collections.
Transaction postings/bookkeeping (payments, receipts, expenses, accruals, etc.).
Management of petty cash and cash advance retirement.
Support in tracking revenue and recording/reconciling in correct categories.
Tracking organization expenses and processing refunds.
Enter all relevant data into accounting software.

ENGAGEMENT

Management of petty cash and cash advance retirement.
Support in tracking revenue and recording/reconciling in correct categories.

DELIVERY

Assist in preparing month-end schedules.
Enter all relevant data into accounting software.
Prepare monthly standard accounting submissions to the Management, for review by the Financial Controller, including general ledger files, account reconciliations, as well as other financial information in a timely and accurate manner.

Mission Objective

Clinical services operations department is responsible for the smooth running of the clinics, by providing support to the medical team to ensure the delivery of quality healthcare.

The operations assistant manages appointment schedules for both the patient and doctor, ensuring that patient wait times are kept at a minimum. They also provide information about the services and products of the clinics when visitors make inquiries, as well as handling patient billing.

The Job Requirements

Targeted Specialized Knowledge

Minimum of one year experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company.
Bachelor’s degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any management-related field.

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

Key Areas of Note

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem Solving and Initiative
Time Management and Organization
Attention to Detail

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.

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