Area General Services Coordinator (AGSC) at First Bank

Duties & Responsibilities

• Ensure a world-class branch ambience through the maintenance of neat facades and consistent aesthetics (internally and externally) across all branches outside Lagos. Drive environmental upgrades and periodic face-lifting of branches to reinforce the bank’s corporate image, brand, and customer satisfaction.
• Lead the planning and execution of all construction and renovation projects including new branches, refurbishments, branch relocations, ATM kiosks, galleries, and cladding. Coordinate with Area General Services Managers (AGSMs) to ensure timely delivery, quality assurance, and strict adherence to approved specifications and budgets. Oversee the full construction lifecycle including the delivery of equipment, tools, and furniture required for branch take-off.
• Oversee preventive and corrective maintenance of civil infrastructure including roof repairs, ceiling replacements, counters, tiling, septic systems, canopy installations, and branch repainting. Supervise vendors and contractors and ensure strict compliance with Service Level Agreements (SLAs).
• Supervise the maintenance and installation of critical systems including generators, transformers, inverters, batteries, UPS units, CCTV, fire systems, panic alarms, and air-conditioning systems. Ensure full functionality of IT communication masts and safety devices (lightning/thunder arrestors, extinguishers, FM 200) in coordination with relevant stakeholders.
• Ensure maintenance and availability of branch work tools and signage including note counting and sorting machines, rate boards, FX boards, and other operational materials. Oversee the implementation of internal and external branding and regulatory signage at branches and outlets outside Lagos, in collaboration with key stakeholders. Handle additional engineering requirements as they arise.

Grade: AM–MGR

Experience

• Minimum of 10–15 years of progressive experience in facilities and infrastructure management, preferably in the financial sector.
• Proven track record of project delivery, stakeholder engagement, and team leadership across multiple locations.