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Team Lead, North Central at Stanbic IBTC Bank

Job Title: Team Lead, North Central at Stanbic IBTC Bank

Date Posted: 19th February, 2026.

Expiry Date: N/A

About the Job

Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Your Job Description

Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

The Job Requirements

Qualifications

  • First degree in any field.
  • Minimum of 5–7 years’ experience in Commercial Banking and Business Banking.
  • Cognate experience in sales and relationship management to drive profitability and build strong relationships.
  • Experience within the financial industry, including managing small businesses.

Additional Information

Behavioural Competencies

  • Taking Action
  • Meeting Timescales
  • Interpreting Data
  • Convincing People
  • Team Working

Technical Competencies

  • Customer Understanding
  • Product Knowledge
  • Customer Acceptance and Review
  • Client Retention
  • Product Related Systems

Method of Application: Click on this link to get detailed information and apply

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