Waiter/ess at Hilton

Job Title: Waiter/ess at Hilton

Date Posted: 8th January, 2026.

Expiry Date: N/A

About the Job

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

Your Job Description

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You are also expected to have extensive knowledge of menu offerings. Specifically, you will perform the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner.
Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents.
Maintain thorough knowledge of the menu and all available products.
Ensure mise-en-place is fully stocked at all floor stations.
Follow correct reporting procedures when issues arise.
Ensure Food and Beverage orders are of a consistently high standard and delivered in a timely manner.
Practice Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene.
Comply with hotel security, fire regulations, and all health and safety legislation.

The Job Requirements

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Method of Application: Click on this link to get detailed information and apply