Job Title: Service Level Coordinator at Oilserv Group
Date Posted: Friday the 28th of July.
Expiry Date: 08/04/2025, 11:59 PM
About Oilserv Limited
Oilserv Limited is a Nigerian company specializing in Engineering, Procurement, Construction, Installation, and Commissioning (EPCIC) services for oil and gas pipelines and facilities. Founded in 1992 and commencing operations in 1995, Oilserv has grown to become a leading provider in Nigeria and across Africa, focusing on innovation and adhering to high quality and safety standards. They offer a range of services, including pipeline construction, facility upgrades, maintenance, and project management, working with both multinational and local oil & gas companies.
Your Job Description at Oilserv Limited
Lead all project ICT initiatives and deployment.
Install and configure software, hardware, and networks.
Monitor system performance and troubleshoot issues.
Ensure security and efficiency of IT infrastructure.
Manage network servers and technology tools.
Set up accounts and manage domain and application account policies.
Monitor performance and maintain systems according to requirements.
Troubleshoot issues and outages.
Ensure security through access controls, backups, and firewalls.
Upgrade systems with new releases and models.
Develop expertise to train staff on new technologies.
Build an internal wiki with technical documentation, manuals, and IT policies.
Manage change management for approved changes.
Coordinate troubleshooting, systems backups, archiving, disaster recovery, and information security, and provide expert support when necessary.
Supervise the implementation of internal systems for the firm.
Monitor the firm’s systems daily and respond immediately to security or usability concerns.
The Job Requirements at Oilserv Limited
Bachelor’s degree in Computer Science, Engineering, or any other numeric discipline.
ITIL v3 Certifications.
Microsoft Environment Certifications (MCSE).
Project Management Certifications.
Microsoft Azure related Certifications.
Microsoft 365 Certification.
Candidate should have a high level of supervisory and inter-personal skills, IT service delivery and infrastructure management techniques to enable the candidate maintain existing IT infrastructure, manage the IT support services team, foster innovation, and ensure that IT supports the business adequately.
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