Job Description
An exciting opportunity has arisen within our Process Automation (PA) business unit for a Two Service Engineer to join our delivery team, operating as part of Africa Hub. As a Service Engineer, you will be part of a team responsible for providing technical support, troubleshooting, and maintenance services for our Process Automation systems at critical customer sites, mostly with DCS and Safety solutions. This role includes both regular maintenance and brownfield projects with a wide technology spectrum. You will work closely with our clients to ensure the smooth operation and optimization of their automation systems.
What will you do?
- Perform installation, commissioning, maintenance, and troubleshooting of process automation systems (including controllers, HMI, network, and workstations).
- Conduct system testing and participate in system integration activities.
- As a team member, develop logic & HMI screens for brownfield projects and system setup in staging areas.
- Provide technical support to customers, including diagnosing and resolving system issues.
- On-duty availability, on a weekly basis, for department scheduling.
- Collaborate with clients to understand their operational needs and deliver tailored solutions.
- Conduct system upgrades and enhancements to improve operational efficiency.
- Maintain accurate records of service activities, including reports on service calls, system modifications, and customer interactions.
- Stay updated on the latest technologies and trends in process automation.
What skills and capabilities will make you successful?
- Enjoy learning new things every day as technology evolves.
- Problem-solving skills, even under time pressure.
- Ability to work both independently at site and in a team environment in office.
- Strong collaboration skills with peers and project managers.
- Technical writing for service activities, reports, logs, and technical documentation.
- Willingness to travel to customer sites up to 75% of the working period.
What's in it for you?
- Career Development – Tailored learning programs, mentorship, and clear progression within a global organization.
- Continuous Learning – Hands-on experience, internal training, and exposure to cutting-edge tools.
- Global Exposure – Collaborate with diverse teams and gain international best practices.
- Meaningful Work – Contribute to projects with real impact on talent strategies and employee experiences.
- Supportive Culture – Work in an inclusive environment where your contributions are celebrated.
- Perks & Benefits – Competitive pay, flexible working arrangements, wellness programs, and more.
Who will you report to?
- Reporting to: Service Manager – Sub-Saharan Africa, Process Automation.
- Team Environment: Collaborative role within the Process Automation Delivery Team.
- Stakeholders: Internal engineering teams, project managers, and external clients across industrial sectors.
- Role Type: Individual contributor position with high technical responsibility and client-facing engagement.
What qualifications will make you successful for this role?
- Proven experience in servicing and troubleshooting process automation in industries like Oil & Gas, Energy, or Chemicals.
- Bachelor's degree in Automation, Computer Science, Electrical field, or equivalent experience.
- Strong knowledge of DCSs, PLCs, SCADA systems, and industrial communication protocols.
- Knowledge of Foxboro, Triconex, and Modicon systems is a plus.
- Familiarity with Microsoft Windows administration.
- Understanding of Ethernet networks and cybersecurity principles.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – start with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!