With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Your Job Description at Unilever
Employee Relations:
Serve as the first point of contact for employees and line managers on employee relations matters.
Lead all employee relations activities with line managers, ensuring compliance and correct interpretation of all relevant employment legislation, HR policies and HR practices.
Provide leadership and expert guidance on performance improvement, disciplinary actions, grievance handling, collective and individual consultation and redundancy processes.
Offer hands-on support, including writing scripts, collating investigation reports, and drafting outcome letters to support cases through to completion.
Assist with the resolution of conflicts or disputes, instilling confidence in managers and employees by being unbiased and neutral in facilitating resolutions.
Play a key role in upholding Unilever’s standards of behaviour and company’s code of business principles.
Proactive Employee Relations and Manager Support:
Identify ER trends and coach line managers, recommending solutions to address root causes of issues.
Build leader and organisation capability where required, to reduce employee relations incidents/issues.
Take proactive steps to tackle problems early.
Coach and support line managers on an individual basis, advising on individual employee relation cases (e.g., performance, grievance, disciplinary, conflict).
Stay up to date with changes in employment legislation and HR practices.
Complex HR Case Management:
Ensure consistent application of HR policies and practices on all matters and decisions across the business.
Work side-by-side with relevant experts and decision makers in HR (HRBPs, Payroll, Reward, Talent etc), providing support and subject matter expertise.
Provide hire-to-retire support where there is a legal, fiscal, or regulatory requirement.
Be accountable for resolving complex policy cases, including areas such as absence management, family leave, and flexible working cases.
Lead restructuring efforts at the employee level, including conducting severance conversations (as per consultation and process requirements).
Liaison & Country Contact:
Provide relevant input and support on knowledge management requirements to enable our Service Delivery Model.
Excellent negotiation skills with Employee/Industrial Relations is preferred.
Has a genuine passion for People Needs/Partnership, Problem Solving, that drive people & business performance.
Strong organization skills as well as attention to detail and diligence.
Ability to work independently and in a matrix teamwork environment.
Skills
Stakeholder Management
Collaboration
Problem Solving
Unilever Behaviours
Care deeply
Focus on what counts
Stay three steps ahead
Deliver with excellence
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Career Tip of the Day: Don’t Let Failure Stop You!
Every successful person you admire today once faced rejection or failure. Don't give up because of one missed opportunity or a few rejections. Each “No” brings you closer to the right “Yes.” Stay consistent, keep learning, and keep applying — your breakthrough is around the corner.
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Remember:
Failure is not the end, it's a lesson.
Keep building your skills every day.
Stay positive — persistence always wins.
Your dream job is out there. Believe in yourself and never stop trying!