Manager, Communications at eHealth Africa

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and strategically uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across four programmatic areas:

• Public Health Emergency Management
• Disease Prevention and Monitoring
• Laboratory Systems & Diagnostics
• Climate Adaptation in Health, Food Security & Nutrition

In each of these programmatic areas, we partner with governments, communities, nonprofits, and other stakeholders to generate holistic solutions because we believe that every community deserves access to tools that can enable them to lead healthier lives.

The Communications team plays a vital role in enhancing eHA’s visibility, ensuring consistent messaging, and strengthening engagement with stakeholders. The department develops and executes communication strategies that align with the organization’s mission and objectives.

The Communications Manager will be responsible for developing and implementing organization-wide communication strategies to enhance brand positioning, stakeholder engagement, and knowledge dissemination. They will work closely with the Director, Partnerships & Programs to ensure high-quality internal and external communications while managing a team to deliver impactful content and brand messaging.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Develop and implement communication frameworks that enhance eHA’s brand positioning and stakeholder engagement.
• Lead the execution of brand strategy, ensuring consistency in messaging, design, and positioning across all platforms.
• Analyze external communication trends to optimize outreach efforts and maintain relevance.
• Direct the development of external communication initiatives, including social media, website management, and public relations.
• Oversee the creation and quality control of all content, including reports, blog posts, articles, brochures, newsletters, and presentations.
• Continuously improve eHA’s website, ensuring effective content management and user engagement.
• Assess and refine communication strategies to strengthen knowledge-sharing and audience impact.
• Align branding and messaging with organizational objectives and evolving priorities.
• Provide strategic counsel to leadership and teams on communication best practices and emerging industry trends.
• Ensure internal communication strategies support organizational culture and align with HR initiatives.
• Build and maintain partnerships with external stakeholders, media, and industry leaders to expand eHA’s visibility.
• Manage communication deliverables to meet deadlines and uphold high-quality standards.
• Oversee branding, content, and digital media workflows to optimize efficiency.
• Evaluate the impact of communication initiatives and implement improvements for greater clarity and engagement.
• Ensure all materials adhere to industry best practices and organizational branding guidelines.
• Manage and execute crisis communications plans, and protect the organization's reputation.

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Strategic Communication & Branding – Ability to develop and execute comprehensive communication strategies that enhance brand positioning and stakeholder engagement.
• Content Development & Storytelling – Expertise in creating compelling content across various formats (reports, articles, social media, presentations) to effectively communicate organizational impact.
• Digital & Public Relations Management – Proficiency in overseeing social media, website content, and media relations to drive engagement and visibility.
• Project & Team Leadership – Strong ability to manage teams, oversee workflows, and ensure timely execution of communication initiatives.
• Stakeholder Engagement & External Relations – Skilled in building relationships with media, industry partners, and key stakeholders to amplify the organization's presence.
• Analytical & Data-Driven Decision-Making – Ability to assess communication trends, evaluate effectiveness, and refine strategies based on data insights.
• Crisis Communication & Reputation Management – Capable of handling sensitive communications, mitigating risks, and protecting the organization’s reputation.

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• 8+ years of experience in corporate communications, public relations, media, or brand management, with at least 2 years in a managerial role.
• Strong background in strategic communication, content development, and digital engagement.
• Experience in managing external and internal communications for a mission-driven organization, NGO, or corporate brand.
• Proven track record in media relations, stakeholder engagement, and public relations campaigns.
• Strong project management and ability to oversee multiple communication initiatives simultaneously.
• Experience working in high-pressure environments, managing crisis communications, and reputation management.
• Prior experience in the media, publishing, or public relations industry is highly desirable, especially in roles involving brand storytelling, corporate communications, or audience engagement.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness, and Opportunities for all.

We believe strongly in our mission and values, and our teams are most successful when they do also.

We welcome applications from all qualified candidates and are especially keen to hear from women who are ready to make an impact. As such, qualified female candidates are strongly encouraged to apply.

Please note that consideration for employment is contingent upon successful completion of background and reference checks that may include criminal record checks.

Method of application: Click on this link to apply