Date Posted:
Not Available
IT Operations Procurement Assistant
Location: Ibadan, Oyo, Nigeria
Contract: On-site NRS Contract (IITA/P&C/NRS2025-003)
Closing Date: 17 March 2025
Description
The International Institute of Tropical Agriculture seeks suitable Nigeria nationals for the position below:
Position: IT Operations Procurement Assistant
Contract: 3-year renewable contract
Location: Ibadan
Duties:
- Adopt ITIL best practice to handle all IT procurement-related requests efficiently via ServiceDesk, telephone, email, CRM end-user portal (Freshworks), or electronic shop.
- Respond to IT procurement requests accurately, ensuring seamless coordination with the Supply Chain for timely processing and fulfillment.
- Assist the Manager, ITSM in managing IT stock levels and ensuring timely replenishment.
- Support the Manager, ITSM in generating monthly procurement reports, covering stock levels, replenishments, and sales.
- Perform desktop fixes, software installations, system configurations, endpoint protection updates, and application upgrades.
- Maintain accurate documentation of hardware failures, repairs, installations, and removals.
- Ensure the IT asset register remains up-to-date and that disposals comply with IITA Disposal Strategy.
- Act as a liaison between Supply Chain representatives, external IT vendors, and service providers.
- Assist in patching computers, peripherals, printers, A/V systems, and software applications.
- Perform any other duties as assigned by the Supervisor.
Requirements
Qualification:
BSc/HND in Computer Science/Engineering, Electrical/Mechanical Engineering, Information Technology, or other engineering-related courses. Minimum of two (2) years' experience in a similar role. Professional certifications in Service Management (CompTIA, ITIL, MCP, MCTS, and Programming Language) are required.
Competencies:
- Excellent client relations and management skills.
- Experience in IT Procurement and asset management.
- Sound knowledge of Microsoft Client Technologies Management (Windows 7, 8, 10, 11).
- Good interpersonal and client relations skills.
Benefits
We offer a highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.
Method of application: Click on this link to apply