Job Description
- Credit Assessment: Evaluating the creditworthiness of potential and existing customers by analyzing financial information, credit reports, and payment history.
- Debt Collection: Managing the collection of outstanding debts, including contacting customers with overdue payments, negotiating payment plans, and escalating to legal action when necessary.
- Invoice Management: Generating and sending invoices to customers, tracking payments, and resolving any discrepancies or disputes.
- Account Management: Maintaining accurate records of customer accounts, including payment histories, credit limits, and communication logs.
- Relationship Management: Building and maintaining positive relationships with customers, while also enforcing payment obligations.
- Reporting: Preparing reports on outstanding debts, payment trends, and other relevant financial information for management.
- Liaison: Collaborating with other departments like sales and accounting to ensure smooth credit and payment processes.