Client Advisor at Alert Group

Company Description

Alert Group consists of two subsidiaries: Alert Microfinance Bank (MFB), a profitable deposit-taking MFB operating in Lagos, and Auto Bucks, a non-deposit taking MFI focused on SME lending launching. The group aims to empower Micro and SME entrepreneurs across Nigeria through tailored financial services.

Role Description

This is a full-time on-site role in Lagos for a Client Advisor at Alert Group. The Client Advisor will be responsible for managing client relations, ensuring customer satisfaction, communicating effectively with clients, providing high-quality customer service, and offering insurance solutions.

Qualifications

• Client Relations, Communication, and Customer Service skills
• Customer Satisfaction and Insurance knowledge
• Strong interpersonal and communication skills
• Ability to multi-task and prioritize tasks effectively
• Experience in the financial or insurance industry is a plus
• Bachelor's degree in Business Administration, Finance, or related field

Method of application: Click on this link to apply