Banker, Private at Standard Bank Group

About Standard Bank Group

Standard Bank Group is a leading African financial services organization, offering a wide range of banking and financial services across the continent and beyond. It's a major player in sub-Saharan Africa, with a significant presence in both local markets and international financial centers. The group is structured into three main business units: Personal & Business Banking, Corporate & Investment Banking, and Wealth.

Your Job Description at Standard Bank Group

• Retain Private Banking customers as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists, and wealth specialists) to shorten turnaround times.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management; retain ownership of customer requests, complaints, and applications — follow every task through to completion keeping the customer updated on progress.
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Pro-actively manage the portfolio to maximize revenue for the Bank (referring to fees, margins, and sales), minimize costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

The Job Requirements at Standard Bank Group

• First Degree
• Experience
  • 5-7 years experience in sales, service, relationship management, credit applications, and financial acumen (i.e., proven sales track record in the financial service industry).